Max's Duty Free Privacy Policy

Max's - Norfolk Island is committed to the protection of your personal information.

Max's - Norfolk Island business is governed by the Australian Privacy Act 1988 as amended December 2000, Telecommunications Act of 1997, Industry Codes of Practice and Max's - Norfolk Island's own policies and procedures designed to ensure that your personal information is protected.

If you are in any doubt, please do not hesitate to call us on +6723 22063.

Our privacy policy contains the following important information:

• • Collection of your personal information
  • How we use your personal information
  • Disclosure of your information
  • Security of your information
  • How to access, correct or update your information
  • What else you should know about Privacy
  • How to contact us
  • Copyright Status

Collection of your personal information

The types of personal information that we collect from you will depend on how you use Max's - Norfolk Island. When contacting Max's - Norfolk Island we will collect details such as your name, e-mail address, and some details of your personal interests. Some of this information is essential for us to be able to accurately identify who is using the service and as such is mandatory. Other types of information are collected to help us profile who is using the services and what their interests are. Information of this type is often optional - you need only fill it in if you wish to do so.

We value your trust in Max's - Norfolk Island. In all cases, your information will be held in strictest confidence. Max's - Norfolk Island records other information as well. Whenever a page is requested from our web server, we record the time, date and URL of the request, along with information on the browser software that is being used. This information is used to improve the structure and performance of Max's - Norfolk Island and is not used in any way to uniquely identify a user.

Max's - Norfolk Island may also use cookies. Cookies are pieces of information that a web site can transfer to an individual's computer hard drive for record keeping. Cookies can make using Max's - Norfolk Island easier by storing information about your preferences on a particular web site. This will enable you to take full advantage of the services that Max's - Norfolk Island offers. The use of cookies is an industry standard and you'll find most major web sites use them. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to refuse cookies or to warn you when cookies are being used.

How we use your personal information

The personal information that you provide to us during contact is used for identification purposes and will assist you to subscribe to Max's - Norfolk Island services.

The information we gather from your use of Max's - Norfolk Island enables us to provide better services that are tailored to your needs. Recording usage patterns helps us to identify the areas of our site that are popular and those that are not. By using cookies, users can specify their unique preferences.

The data that is gathered when you use Max's - Norfolk Island is aggregated for analysis. Identifiable characteristics are removed and the user remains anonymous. Additional data provided to us is used to examine Internet trends and demographics to help Max's - Norfolk Island offer you improved online products and services.

Disclosure of your information

The information we collect from you is strictly confidential. Max's - Norfolk Island is required by law not to reveal, disclose, sell, distribute, rent, license, share or pass on to any third parties, other than those who are contracted to Max's - Norfolk Island; any personal information that you may have provided to us, unless we have your express consent to do so.

Exceptions to this include:

1. where there are reasonable grounds to believe that disclosure 
   is necessary to prevent a threat to life or health; and
2. where Max's - Norfolk Island is required to provide information in response
   to Subpoenas or Warrants or other legal process including requests
   from the Australian Stock Exchange.

Security of your information

Transmissions sent to or from Max's - Norfolk Island are routinely monitored for quality control and systems administration.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort (well exceeding world benchmarks) to ensure its security.

Credit card information is among the most sensitive and important data that Max's - Norfolk Island collects. Max's - Norfolk Island contracts to secure servers to minimise the risk of unauthorised use of such information. Credit card information that is transmitted via our secure servers is encrypted in accordance with the highest standards over the proven EFTPOS network. For obvious reasons, please do not send credit card information through unsecured electronic mail.

How to access, correct or update your information

The information you provide to us is kept in a secure environment accessed only by authorised persons. You will always have access to the information and content that you provide to us. You can easily edit or delete your personal information, except for the mandatory items required for your hosting application.

What else you should know about privacy

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer.

Please be aware that whenever you voluntarily disclose personal information over the Internet (for example: in discussion forums, via e-mail, or in chat sites) that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and/or any account information. Please be careful and responsible whenever you are using the Internet and Max's - Norfolk Island.

How to contact us

If you have any questions, please contact Max's - Norfolk Island by:
Phone: +6723 22062 or use this link to send your questions and comments via e-mail.

Max's - Norfolk Island N.B.N 2800 1329

Copyright Status

Unless otherwise stated, the following conditions apply:

• All material © Copyright Max's - Norfolk Island.
• Users may make one hard copy of any page for personal use.
• Users may make one electronic or magnetic copy for personal use or research purposes, in addition to such copies normally made by browsers to cache.
• Up to 10 print copies may be made of any document for educational purposes by an educational establishment, without explicit permission.
• Portions of a page or document may be quoted for purposes of review, or making a compilation, providing that attribution including the URL is preserved.
• Copying or printing for any other purpose may constitute a copyright violation. Please direct all email enquiries to our Administration.

For more information about our store and our location, please visit the About Max's - Norfolk Island page